How do I find a new dentist?
Your best bet is through word of mouth. Referring to the yellow pages and online searches are often a good start, but ultimately you want someone that has established a reputation.
What are some of the criteria to look for in a dentist?
1) Willingness and ability to listen to you and what you want;
2) Access and training on up-to-date information on the newest techniques, trends, equipment and material;
3) Gentle and careful approach;
4) Great staff;
5) Interest in treating you and your mouth and your body as a whole and not just one tooth at a time.
Do you take new patients?
Yes. Please call the clinic for an appointment.
Do you do naturopathic dentistry?
Technically, there is no such thing as naturopathic dentistry. Once there is decay on your teeth, any filling material will be a foreign presence in your mouth. So, don't be taken by anyone claiming to be a "naturopathic" dentist. The best a dentist can do, is to use material that is safe and approved.
I have recently had a check up. Can I ask for my x-rays to be sent to the new office?
Yes. If you x-rays are taken less than a year ago, you can request your present dentist to forward it to us. You can alternately ask us to request for them. Either way, you'll need to sign papers and authorize this transfer.
How often do I need to see a dentist?
Generally, you'll need to see your dentist every 6-12 months. Remember, prevention and early detection are your best options for a timely and cost-effective treatment.
Yes. We love seeing children and are ideally equipped to do so.
Do you treat medically or physically compromised patients?
Yes, these patients are usually treated in the hospital under general anesthesia, but need to be seen for a check-up before an appointment can be set.
Why do dental services cost so much?
All health care services cost quite a bit. This is true everywhere in the world. The costs generally reflect associated material and technical/technological costs, as well as the expertise and training of those providing the services. In Canada a significant portion of taxes are spent on healthcare costs. So, most people don't know how much their medical care actually costs. For a better perspective, next time you're at a medical office, ask the receptionist to give you a breakdown of the costs of the office, if you didn't have health care coverage and actually had to pay for it out of pocket!
Do you directly bill my insurance company?
It depends on whether your insurance plan allows for direct billing by the dentist. If so, then we can direct-bill the insurance company, provided we have all the necessary information. We will require your valid credit card number on file for this service.
My spouse has insurance. Can you bill their insurance company?
This depends on the actual insurance plan. In most cases, we can coordinate both your dental plan and your spouse's plan. Even with two plans there can be services that are not fully covered.
Do you do hospital dentistry?
We work with a number of specialists that provide hospital dentistry, however due to the high demands on our health care system, we encourage in office dental treatment if possible. Hospital dentistry is generally reserved for young children or adults that are medically or developmentally compromised.
Do you have an emergency/after hours service?
We have a member of our office on call outside regular business hours to assist you with dental emergencies. Your specific emergency will determine the course of action taken to assist you. If you have extreme facial swelling or have had teeth broken due to trauma please go directly to your nearest emergency room.